How to Invite a Candidate to Complete a Background Check
Once your account has been approved for background checks, you can begin to invite candidates to complete their report. Below are the steps to take:
#1: Navigate to the Background Checks Page
Login to your account and click "Background Checks" on the side navigation. Then, click the "+Invite Candidate" button.
#2: Choose Who Will Pay
You have two payment options to select from:
- Candidate Pays: They’ll pay online with a credit or debit card.
- Organization Pays: You’ll be charged via auto-pay (if set up) or receive a monthly invoice.
⚠️ Important Pricing Note: If a candidate’s national report includes a criminal “hit,” it may require a county-level search. While most counties don’t charge a fee, some do, and your organization will be billed for county fees, even if the candidate paid for the initial check. Learn more here.
#3: Select a Package
We offer three background check packages:
- Premium ($30): Best for coaches and others that interact with athletes often
- Standard ($20): Best for non-coaching volunteers that occasionally interact with athletes
- Basic ($10): Best for volunteers that don't interact with athletes

#4: Send the Invitation
Enter the candidate’s full first name, last name, and email address, then click “Invite.” Let your candidates know their invite will arrive via email - it only takes a few minutes to complete!
They’ll be asked to:
- Verify their email address
- Provide basic personal information
- Submit payment (if you are having them pay)
Once they’re done, you’ll see the status of their background check on the same page.