How to Invite a Candidate to Complete a Background Check

Once your account has been approved for background checks, you can begin to invite candidates to complete their report. Below are the steps to take:


#1: Navigate to the Background Checks Page

Login to your account and click "Background Checks" on the side navigation. Then, click the "+Invite Candidate" button.


#2: Choose Who Will Pay

You have two payment options to select from:

  • Candidate Pays: They’ll pay online with a credit or debit card.
  • Organization Pays: You’ll be charged via auto-pay (if set up) or receive a monthly invoice.

⚠️ Important Pricing Note: If a candidate’s national report includes a criminal “hit,” it may require a county-level search. While most counties don’t charge a fee, some do, and your organization will be billed for county fees, even if the candidate paid for the initial check. Learn more here.


#3: Select a Package

We offer three background check packages:

  • Premium ($30): Best for coaches and others that interact with athletes often
  • Standard ($20): Best for non-coaching volunteers that occasionally interact with athletes
  • Basic ($10): Best for volunteers that don't interact with athletes


#4: Send the Invitation

Enter the candidate’s full first name, last name, and email address, then click “Invite.” Let your candidates know their invite will arrive via email - it only takes a few minutes to complete!

They’ll be asked to:

  • Verify their email address
  • Provide basic personal information
  • Submit payment (if you are having them pay)

Once they’re done, you’ll see the status of their background check on the same page.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us